Opportunity - Network Engineer

Network Engineer
Job Descriptions:
•         Establishing networking environment by configuration, directing system installation, defining, documenting, and enforcing system standards;
•         Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimisation;
•         Undertaking data network fault investigations in local and wide area environments, using information from multiple sources;
•         Securing network system by establishing and enforcing policies, and defining and monitoring access;
•         Upgrading data network equipment to latest stable firmware releases;
•         Configuration of routing and switching equipment;
•         Remote support of on-site engineers and end users/customers during installation;
•         Remote troubleshooting and fault finding if issues occur upon initial installation;
•         Capacity management and audit of IP addressing and hosted devices within data centres;

Requirements
Education    : Diploma or Degree in Computer Science, CCNA, CCNP
Experience   : 5-7 years on managing F5 LC & GTM, Riverbed, Cisco Devices

 Knowledge, Skills & Ability

 Cisco Router & Switches Administration
 F5 Link Controller & GTM Administration
 Riverbed Administration
 Good command in English - written and speaking
 Good communication skill

Networking Hardware
Routers:	Cisco Series 1700, 2500, 2600, 2691, 2821, 3550, 3600, 3725, 3745, 3750, 3760, 3800,
Switches, Bridges, Hubs:	Cisco Catalyst Series and IOS 1900, 2900, 2950, 2960, 3500, 3900, 4000, 4500, 4506, 4509, 5500, 5509, 6000, 6509, Cisco Nexus 5000 Brocade SAN Switch
Load Balancers:	F5 Networks (Big-IP), LC1600 , GTM1500
WAN Optimization:	Riverbed Steelhead Appliances

If you’re interested, please forward your updated resume to tracytss@hotmail.com

Opportunity - IP Support Engineer (IPSE)

A telco MNC based at Bangsar South (KL) is looking for IP Support Engineer(IPSE).

Purpose of Role:

The role holder is principally responsible for building and maintaining customer service relationships.  The role holder will provide level 2 support for advanced troubleshooting in IP Networking with a minimum certification of Cisco Certified Network Associate (CCNA). You are expected to have an advanced knowledge level of IP networks, routing in general in order to expedite more difficult and time-consuming problems.

Key Responsibilities:

·         Provide expert solutions to complex customer issues within a timely manner as defined in the global standard procedures.

·         Perform advanced troubleshooting including intrusive circuit testing with Telco vendors. Advanced knowledge of BGP and additional routing protocols. IP Telephony troubleshooting and complex delivery design knowledge required.

·         Monitor and action all cases and log all troubleshooting steps and statistics in the appropriate ticketing system

·         Review the standard operating procedure and continue to develop and refine the standard operating procedure regularly

·         Develop a technical coaching program for level one support professionals.

·         Provide feedback to management on ways to increase efficiency within the current set up.

Skills/Experience:

·         Proficiency in any of the following languagesChinese, Mandarin/Cantonese/Japanese/Korean will be an added advantage.

·         Excellent standard of written and spoken English

·         Possess 2-3 years of experienced in providing 2^nd level support in IP Network in a large Telecom / IT enterprise environment.

·         Excellent analytical and troubleshooting skills in an enterprise level is desired

·         Good communication and interpersonal skills and customer service oriented

·         Good team player and able to coach and guide level 1 support analyst

Qualifications:

·         Must have a Degree in Computer Engineering/ Computer Science/Information Technology / Telecommunications or equivalent

·         CCNA Certification is a MUST.

If you’re interested, please send your updated resume to manisha@fbm.com.my

Please also mention the following details in your resume:

Current Base Salary:

Fixed Allowances:

Bonus Per Annum:

Expected Salary:

Notice Period:

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